Our Reviews
Anita B|2025 GMC Acadia
Confirmed Sales Customer
4/27/2025
Very informative and kind
DANIEL BYNUM
4/28/2025
Anita, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
FORT PAYNE, AL
Jeffrey B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/27/2025
Always the best experience. Staff is always so helpful and friendly
4/28/2025
Jeffrey, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ONEONTA, AL
Vernoll T|2025 Buick Encore GX
Confirmed Sales Customer
4/28/2025
We went to all new dealership in Gadsden, leaving unsatisfied with their cars. We decided to check out Devan Lowe's. Shortly after arriving we were greeted by Salesman Chip. My wife saw the vehicle that she liked. Salesman Chip was very helpful in explaining about the car and taking a test drive. Chip stayed with us until the deal was completed. He explained all the gadgets in the car until we were satisfied. Everyone at Devan Lowe were wonderful. We love our Buick!
CHRISTOPHER HORSLEY
4/30/2025
Vernoll, your satisfaction is important to us, so we want to sincerely thank you for choosing Devan Lowe Buick GMC and we hope to see you again soon!
GADSDEN, AL
Kathryn B|2024 GMC Acadia
Confirmed Service Customer
4/29/2025
Customer service is top priority! Much appreciated!
4/30/2025
We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GADSDEN, AL
Leigh R|2023 GMC Acadia
Confirmed Service Customer
5/11/2025
I brought my 2023 Acadia in for a routine oil change... (it was at about 19-20%) I did not have any issues or warning lights...just a routine oil change. It was suggested by the service dept to have a coolant check so I ok'd it because of the suggestion. after about an hour and a half...I was told that I had a hole in my radiator and there was no coolant in it and I would need a new radiator. I had not had any issues and no warning light ever, and my vehicle stays garage parked always and we have never seen any liquid/drips whatsoever in our garage floor. I had no choice but to get a new radiator..I was there on a Wed and the new radiator would not be in until the next Tuesday and fortunately we bought the extended warranty/insurance and was told it would cost me nothing for the new radiator. However, the oil change day I was charged over $300.00. I have never had to pay that much when I have brought in my vehicles for an oil change and this is our 3rd car to buy from Devan Lowes... and usually I have a coupon or the service manager will have one if I don't...this day I was told they had never heard of the coupons... (I get them in the mail often but did not have a current one for this day). I just question why I was charged so much and also why my 2023 Acadia Denali did not have a warning light come on about the coolant/radiator. however, when I left, the warning light for the radiator was on. I asked if it was ok to drive it and was told it was...I drove it straight home...my husband put coolant in it and it stayed parked until I brought it back that Tuesday for the new radiator. We brought it in Tuesday morning at 8:15am as we were instructed and was told I would get a call when it was ready to pick up. I called @ 4Pm (b/c I know you close at 5:00 p) and was told it was ready. We picked it up and so far all is good with the new radiator.
5/12/2025
Leigh, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
GADSDEN, AL
William K|2025 Buick Encore GX
Confirmed Sales Customer
5/12/2025
To be dealing with a Christian owned and run dealership is wonderful. Each person we interacted with, Chip, Jeff and Marty could not been nicer and professional. We are in our 80's. Should I predeace my wife, I have total confidence that she will be treated with honesty and dignity. This is a wonderful place to get your auto needs met.
CHRISTOPHER HORSLEY
5/14/2025
William, thank you for your kind review; we are happy to pass along your comments to the team here at Devan Lowe Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
ODENVILLE, AL
Stuart G|2025 GMC Sierra 1500
Confirmed Sales Customer
5/9/2025
The entire buying process went very smoothly. Quick, efficient, knowledgeable people throughout the process.
WYATT HARRISON
5/11/2025
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
NORTHPORT, AL
Cindy W|2025 GMC Yukon
Confirmed Sales Customer
5/12/2025
Purchased a 2025 Yukon Denali and it was a great experience and well worth our 2 hour drive to pick it up!!! Our salesman Daniel & finance manager Marty were both top notch and great to work with!!!
DANIEL NEWTON
5/12/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Devan Lowe Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROGERSVILLE, AL
Eric W|2025 GMC Yukon
Confirmed Sales Customer
5/13/2025
Great communication and friendly service
CHRISTOPHER WESTEN
5/14/2025
We are very happy to have provided you with such a positive experience! We hope you have a great day!
WINNSBORO, TX
Charles C|2022 GMC Yukon
Confirmed Service Customer
5/15/2025
On-time service with caring people. Service is great. The entire dealership is kind, friendly, and accommodating.
5/16/2025
Charles, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHSIDE, AL
William H|2023 GMC Canyon
Confirmed Service Customer
5/16/2025
Arrived for my scheduled service and was greeted by friendly & courteous personnel. I was offered a loaner vehicle. My Canyon was serviced along with a complimentary wash. Great service—Great personnel that seem genuinely concerned with my complete satisfaction. If you need your vehicle serviced, Devan Lowe is the place to go.
5/17/2025
William, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOAZ, AL
David U|2025 Buick Encore GX
Confirmed Sales Customer
5/16/2025
Daniel, our salesperson, and the whole team was very accommodating and did everything possible to help us secure our purchase. We couldn't be more pleased with our experience or appreciative of the service we received at Devan Lowe Buick.
DANIEL NEWTON
5/18/2025
David, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANNISTON, AL
Matthew B|2025 GMC Terrain
Confirmed Service Customer
5/16/2025
I had my hitch installed on my new vehicle. I could not ask for a better group of people to work with. Even when they had to hold my vehicle overnight, they were very accommodating and helpful. Thank you for you hard work and help.
5/18/2025
Matthew, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ASHVILLE, AL
Doug D|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
5/16/2025
Fast service.
5/18/2025
Doug, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
CENTRE, AL
Terrell O|2014 Chevrolet Equinox
Confirmed Service Customer
5/17/2025
Everything worked just fine. I had my oil changed. And the coffee was good, too.
5/19/2025
Terrell, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
RAINBOW CITY, AL
Ryan R|2023 Buick Envision
Confirmed Service Customer
5/19/2025
Dealership was Clean, Staff was friendly, the process was speedy and the price was reasonable.
5/20/2025
Ryan, we're happy you found our staff to be so supportive during your experience here at Devan Lowe Buick GMC. We look forward to your next visit! Take care!
CARMEL, ME
Robert A|2023 GMC Sierra 3500 HD
Confirmed Service Customer
5/20/2025
Very professional and courteous
5/21/2025
Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ASHVILLE, AL
Alan R|2022 Buick Envision
Confirmed Service Customer
5/21/2025
Prompt service and service advisor.
5/22/2025
Alan, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
SOUTHSIDE, AL
Sonda M|2024 GMC Yukon XL 1500
Confirmed Service Customer
5/21/2025
Fast, everyone very nice.
5/22/2025
Sonda, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
PIEDMONT, AL
Richard B|2025 GMC Canyon
Confirmed Service Customer
5/23/2025
I scheduled and received my initial oil change and tire rotation on my new vehicle.The service was quick, courteous , and with no nonsense.
5/24/2025
Richard, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
CEDAR BLUFF, AL
Justin C|2025 GMC Yukon
Confirmed Sales Customer
6/2/2025
This was, by far, the best car buying experience we have ever had. Chip was our sales associate and I cannot say enough how truly amazing he was throughout the whole process. He is beyond accommodating and goes every length to make sure every single detail is addressed and question is answered. Devan Lowe is our new go-to for any car purchase in the future. Cannot recommend, nor praise, this dealership enough!
CHRISTOPHER HORSLEY
6/3/2025
Justin, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BIRMINGHAM, AL
Gary G|2024 GMC Sierra 1500
Confirmed Service Customer
5/15/2025
Quick service and reasonably priced
5/16/2025
Gary, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Devan Lowe Buick GMC and we hope to see you again.
RAINSVILLE, AL
Donny P|2017 GMC Acadia Limited
Confirmed Service Customer
5/17/2025
Repair was finished on time and back in working order.
5/19/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Devan Lowe Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
RAINBOW CITY, AL
James A|2025 GMC Yukon
Confirmed Sales Customer
5/20/2025
Everyone we dealt with at the dealership was great. Daniel, Jeff, and Chris.
DANIEL NEWTON
5/21/2025
James, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FYFFE, AL
Hugh T|2021 Buick Envision
Confirmed Service Customer
5/24/2025
not well, still having similar issues, the transmission still jerks a \t time going up hills, either that or something in the drive shaft, I really don't think the transmission will last long doing this, this all stems from a rear end collision, over 2 years ago, ago ?????
5/26/2025
Hugh, thank you for taking the time to leave us your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (256) 399-4843 when you have a chance. Thank you, and we look forward to hearing from you.
GADSDEN, AL
Timothy M|2025 GMC Yukon
Confirmed Sales Customer
5/24/2025
The sales team was excellent.
CHRISTOPHER WESTEN
5/26/2025
Timothy, we're happy you found our staff to be so supportive during your experience here at Devan Lowe Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TRUSSVILLE, AL
Elisa P|2025 GMC Acadia
Confirmed Sales Customer
5/25/2025
Everyone was very polite and Chip did a great job showing me all the features on my new Acadia
CHRISTOPHER HORSLEY
5/26/2025
Elisa, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PIEDMONT, AL
Tim P|2016 GMC 1500 Sierra
Confirmed Service Customer
5/26/2025
Matthew the service advisor was very professional and very personable. The time estimate was correct for the service, will definitely be back.
5/27/2025
Tim, thank you for your kind review; we are happy to pass along your comments to Matthew here at Devan Lowe Buick GMC! We look forward to your next visit! Take care!
GLENCOE, AL
Jeffrey B|2023 GMC Sierra 3500 HD
Confirmed Service Customer
6/2/2025
FAST FRIENDLY SERVICE
6/3/2025
Jeffrey, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
ONEONTA, AL
William H|2023 GMC Canyon
Confirmed Service Customer
6/2/2025
Prompt efficient service by courteous and friendly personnel! Beautiful facility with a customer friendly waiting area/lounge.
6/3/2025
William, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
BOAZ, AL
Matt K|2018 GMC 1500 Sierra
Confirmed Service Customer
6/9/2025
Great customer service. Easy drop off and service was quick.
6/10/2025
Matt, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
SOUTHSIDE, AL
Terry G|2020 GMC 1500 Sierra
Confirmed Service Customer
6/11/2025
It was a great 👍
6/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
ANNISTON, AL
Forest W|2025 GMC Sierra 1500
Confirmed Service Customer
6/11/2025
Took two hours for oil change and tire rotation Everything else was good
6/12/2025
We really appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
CROPWELL, AL
Melody B|2025 GMC Acadia
Confirmed Service Customer
6/13/2025
I came in for an oil change and I was so happy with the friendly and attentive employees that care about every detail of my visit.
6/16/2025
Melody, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
RAINBOW CITY, AL
Greg K|2022 Buick Enclave
Confirmed Service Customer
6/14/2025
Why was my car nearly empty with fuel when I picked it up?
6/16/2025
Greg, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
ASHVILLE, AL
Michael C|2025 GMC Acadia
Confirmed Sales Customer
6/14/2025
Everyone was very nice
DANIEL BYNUM
6/16/2025
Michael, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
PINSON, AL
John W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/17/2025
Great service. Friendly people
6/17/2025
John, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
RAINBOW CITY, AL
Johnny C|2021 GMC Acadia
Confirmed Service Customer
6/23/2025
The young man that checked me in was very professional and friendly. He helped me out with a discount on the service. Excellent job unusual these days. Man deserves some praise.
6/24/2025
Johnny, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOAZ, AL
Joseph L|2025 Buick Encore GX
Confirmed Sales Customer
6/3/2025
Friendly folks, no pressure and a great selection of vehicles. Plus, the tax charges are cheaper as they are out of the city limits I presume. Thank you all, this will be our third vehicle purchased fron Devan Lowe!
WYATT HARRISON
6/4/2025
Joseph, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
PELHAM, AL
Dennes H|2018 GMC 1500 Sierra
Confirmed Service Customer
6/4/2025
Perfect as usual
6/5/2025
Dennes, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
SOUTHSIDE, AL
Bruce C|2025 GMC Acadia
Confirmed Sales Customer
6/11/2025
Helpful kind answered all of our questions. Will highly recommend this dealership
DANIEL NEWTON
6/12/2025
Bruce, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!
OXFORD, AL
George M|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/11/2025
Everything went well and everyone was very helpful especially Jacob the young man who walked me through the vehicle
JACOB THRASHER
6/12/2025
George, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
GADSDEN, AL
Floyd H|2022 Chevrolet Tahoe
Confirmed Service Customer
6/11/2025
Had appt at 9am and it took 2 hours to change the oil in my Tahoe !!! That’s with an appt. Also they never answer the phone
6/12/2025
Floyd, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
SOUTHSIDE, AL
Danny B|2025 GMC Sierra 1500
Confirmed Sales Customer
6/17/2025
Great chris weston was very helpful
CHRISTOPHER WESTEN
6/18/2025
Danny, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
BIRMINGHAM, AL
Don D|2025 GMC Sierra 1500
Confirmed Sales Customer
6/25/2025
Devanlowe is a great dealership salesman Daniel is the best he knows his product and really likes to help truck was clean full of gas when I arrived Daniel took me on a long test drive to show me everything about the truck set up my phone and the onstar he worked hard with management to get me the best deal process was fast no waiting in and out quick this is the forth vehicle we have bought from devan lowe and they are there after the sale when problems happen i will buy from them again and Daniel is the best other people came in to look at cars and he stayed with us instead of trying to sell to them he works for his customers Devan lowe will give you the best deal and check back with you to make sure you are happy no high pressure just good service
DANIEL NEWTON
6/25/2025
Don, thank you for your kind review; we are happy to pass along your comments to the team here at Devan Lowe Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ASHVILLE, AL
Shirley R|2021 Chevrolet Tahoe
Confirmed Service Customer
6/23/2025
Friendly employees and the wait time was minimal.
6/25/2025
Shirley, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GLENCOE, AL
Daniel R|2025 GMC Sierra 1500
Confirmed Sales Customer
6/26/2025
Treated with total respect and kindness
DANIEL BYNUM
6/27/2025
Daniel, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us!
GADSDEN, AL
Philip O|2024 GMC Acadia
Confirmed Service Customer
6/27/2025
I had a problem with a new car. It was 5 times in the shop. They took action and had a positive response. I got a new Acadia Denali and it’s been great! Thanks to the staff and owner. I’ve bought several new cars and a loyal customer.
6/29/2025
Philip, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GADSDEN, AL
Steven S|2024 GMC Sierra 1500
Confirmed Service Customer
6/30/2025
Always quick, friendly service
7/1/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
ATTALLA, AL
Heath P|2024 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
Service is horrible. They had my car for over a month the second time. Still not running good. And when they stopped the car back to me they damaging driver side door. Mathew took pics of it and was supposed to show the manager. I never heard a word from the. And I’ve had my car back since April. I will never use Devan Lowe again. I’ve talked to service manager. The customer Service manager. I called and asked for the GM AND GIT PASSED AROUND!!!!
7/6/2025
Heath, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (256) 399-4843 when you have a chance. Thank you, and we look forward to hearing from you.
GADSDEN, AL
Vicky H|2026 Buick Enclave
Confirmed Sales Customer
12/2/2025
Professional and caring staff easy to do business with. Love my new car and they worked with me on timing, financing and made the process and experience excellent. Highly recommend Devan Lowe!
CHRISTOPHER HORSLEY
12/2/2025
Vicky, we're happy you found our staff to be so supportive during your experience here at Devan Lowe Buick GMC. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
RAINSVILLE, AL
William H|2023 GMC Canyon
Confirmed Service Customer
12/2/2025
Great facility, great personnel, great customer oriented service!
12/2/2025
William, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!
BOAZ, AL
James B|2025 GMC Terrain
Confirmed Sales Customer
6/26/2025
Excellent
CHRISTOPHER HORSLEY
6/27/2025
We are very happy to have provided you with such a positive experience! We hope you have a great day!
GADSDEN, AL
Rodney H|2024 GMC Sierra 1500
Confirmed Service Customer
6/29/2025
Brought my truck by to leave for them to work it in on an oil change. Was through in an hour can’t beat that.
6/30/2025
Rodney, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOKES BLUFF, AL
Willie W|2025 GMC Sierra 1500
Confirmed Sales Customer
6/29/2025
very professional and a family togetherness friendly
CHRISTOPHER WESTEN
6/30/2025
Willie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OXFORD, AL
Alan R|2022 Buick Envision
Confirmed Service Customer
7/2/2025
Great service as always
7/4/2025
Alan, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
SOUTHSIDE, AL
Richard B|2025 GMC Canyon
Confirmed Service Customer
12/3/2025
The service check in was quick and easy. The lady was very courteous. The wait time was very reasonable. The cashier at checkout is a credit to her profession !
12/3/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CEDAR BLUFF, AL
James W|2026 GMC Canyon
Confirmed Sales Customer
12/9/2025
My salesman went above and beyond to be sure I was educated on the vehicle and even made a video before I came to purchase. Finance was superb and very conscious and respectful of my time. Everyone was friendly and courteous.
DANIEL NEWTON
12/9/2025
James, we're happy you found our staff to be so supportive during your experience here at Devan Lowe Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DACULA, GA
Charles William J|2026 GMC Sierra 1500
Confirmed Sales Customer
12/9/2025
It was a friendly courteous experience
JACOB THRASHER
12/9/2025
Charles, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LINCOLN, AL
Steven S|2018 Chevrolet Colorado
Confirmed Service Customer
12/10/2025
Excellent service
12/11/2025
Steven, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
ATTALLA, AL
Dixie M|2024 Buick Encore GX
Confirmed Service Customer
12/11/2025
MARTIE IS extremely efficient
12/12/2025
Dixie, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GADSDEN, AL
Johnnie H|2024 Buick Envista
Confirmed Service Customer
12/7/2025
Everything was timely and goo
12/8/2025
Thank you so much for your positive comments about Devan Lowe Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
GADSDEN, AL
Vernoll T|2025 Buick Encore GX
Confirmed Service Customer
12/7/2025
The service was excellent, we did not have to wait long. We were encourage to check the new cars for 2026. While there we met with our salesman Chip. He showed us several new vehicles and answered all of our questions, including about our 2025. We told him about our grocery shopping and buying a new tv, Folding the seats down and easily putting in a 55", along with two months of groceries. Thanks for the wonderful service. My wife loves her car.
12/8/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GADSDEN, AL
Sara R|2026 GMC Acadia
Confirmed Sales Customer
12/8/2025
Could not have been better
CHRISTOPHER HORSLEY
12/8/2025
Sara, we really appreciate your positive review! We hope you have a great day!
LENOIR CITY, TN
George M|2023 Buick Enclave
Confirmed Service Customer
12/9/2025
Our experience was good. However, there was a man in the waiting area who was not happy with how long it was taking and was very vocal about it.
12/10/2025
George, We're so happy we were able to help you out! We look forward to your next visit! Take care!
ANNISTON, AL
Howard M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/11/2025
Dan salesman was great
DANIEL BYNUM
12/12/2025
Howard, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CENTRE, AL
Donnie Ray T|2019 GMC 1500 Sierra
Confirmed Service Customer
12/11/2025
You all do an excellent job that’s all I got to say.
12/12/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
STRAWBERRY PLAINS, TN
Shirley R|2026 Buick Enclave
Confirmed Service Customer
12/13/2025
I just stopped in after check engine light came on, and they checked for the problem right away. Service representative was so nice to me.
12/13/2025
Shirley, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
GLENCOE, AL
Robert P|2024 GMC Yukon XL 1500
Confirmed Service Customer
12/19/2025
Great service
12/22/2025
Robert, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
SPRINGVILLE, AL
Jeffrey B|2012 Chevrolet Silverado
Confirmed Service Customer
12/29/2025
The service was preformed in a very timely manner.Everyone there was very friendly.Devan Lowe is the only place that I trust to work on my GMC truck
12/29/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
ONEONTA, AL
Jay G|2026 GMC Sierra 1500
Confirmed Sales Customer
12/12/2025
Easy to do business with.
WYATT HARRISON
12/13/2025
Jay, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
TRUSSVILLE, AL
Susan S|2026 Buick Encore GX
Confirmed Sales Customer
12/17/2025
No pressure, the numbers presented to me were clear. No hidden fees or cost. Wyatt was very helpful and professional. I love my new vehicle. The quality is impressive.
WYATT HARRISON
12/18/2025
We're happy you found our staff to be so supportive during your experience here at Devan Lowe Buick GMC. Thank you so much again for your feedback! We hope you have a great day!
RAINSVILLE, AL
Steve Z|2025 Buick Enclave
Confirmed Service Customer
12/22/2025
good
12/23/2025
Steve, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
GADSDEN, AL
Jordan J|2017 Chevrolet Tahoe
Confirmed Service Customer
12/31/2025
Best experience everytime
1/1/2026
Jordan, thank you so much for your positive comments about Devan Lowe Buick GMC! If you have any further questions, please don't hesitate to reach out!
BOAZ, AL
Jason S|2021 GMC 1500 Sierra
Confirmed Service Customer
1/2/2026
All done in a good time frame
1/3/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
GADSDEN, AL
Donald T|2023 Chevrolet Suburban 1500
Confirmed Service Customer
1/7/2026
I was impressed how fast the service was done compared to other service departments.
1/8/2026
Donald, we're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!
OHATCHEE, AL
Jonathan P|2026 GMC Canyon
Confirmed Sales Customer
1/8/2026
Amazing experience !!! I contacted the dealership when the GMC build came back as a match for exact specs for the vehicle I was looking for . After speaking with Wyatt and confirming the vehicle was on the lot , my husband and I made the trip from GA to make the purchase . Not only did we drive away with 1 new car that day , we purchased 2 new vehicles . Everyone at the dealership was so kind and down to earth and it really had that southern home comfort feel . We will definitely return to make our next purchase when its time . Thank You for making our visit quick and easy !
WYATT HARRISON
1/9/2026
Jonathan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LOCUST GROVE, GA
Frances A|2017 Buick Encore
Confirmed Service Customer
1/8/2026
Always kind and helpful.
1/9/2026
Frances, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
ALTOONA, AL
William R|2024 GMC Sierra 1500
Confirmed Service Customer
1/9/2026
Quick and good service.
1/10/2026
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
RAINBOW CITY, AL
Martin B|2017 GMC 1500 Sierra
Confirmed Service Customer
1/12/2026
Fair pricing. Excellent service. Kept me informed. Definitely use again.
1/12/2026
Martin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
JACKSONVILLE, AL
Rodney H|2024 GMC Sierra 1500
Confirmed Service Customer
1/13/2026
Oil change tire rotation everything was great. Service department very courteous and professional.
1/14/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOKES BLUFF, AL
James T|2024 GMC Sierra 1500
Confirmed Service Customer
1/13/2026
Service advisors are great. Would highly recommend Devan Lowe.
1/14/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PIEDMONT, AL
Donnie Ray T|2019 GMC 1500 Sierra
Confirmed Service Customer
1/13/2026
Wonderful as always
1/13/2026
Donnie, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STRAWBERRY PLAINS, TN
David R|2026 GMC Sierra 1500
Confirmed Sales Customer
1/15/2026
Very enjoyable staff was great Daniel my salesman was great very thorough made sure he went over everything with my truck with me first time I got that kind of service from a dealer very impressed with everyone there highly recommend this dealership
DANIEL NEWTON
1/15/2026
David, we're happy you found our staff to be so supportive during your experience here at Devan Lowe Buick GMC. We sincerely value your business and look forward to your next visit!
RAINBOW CITY, AL
Johnny H|2026 Buick Enclave
Confirmed Sales Customer
1/15/2026
All persons associated with the purchase were extremely friendly and professional. Especially Chip our salesperson who went above and beyond the ordinary to make our experience special.
CHRISTOPHER HORSLEY
1/15/2026
Johnny, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
MENTONE, AL
Gloria B|2023 GMC Acadia
Confirmed Service Customer
1/16/2026
Service work completed and explained what parts were ordered to completed my update
1/17/2026
Gloria, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
ATTALLA, AL
June B|2022 Buick Encore
Confirmed Service Customer
1/19/2026
The wait was short. The waiting room was comfortable. The service on my car was professional and completed within a reasonable time. My car runs better than ever.
1/20/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHSIDE, AL
John N|2026 Buick Enclave
Confirmed Service Customer
1/1/2026
Friendly, helpful, answered questions. Vehicle was done in a timely manner. Thank you!
1/2/2026
John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Devan Lowe Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
SOUTHSIDE, AL
Wendy D|2023 GMC Yukon
Confirmed Service Customer
1/7/2026
Great experience!!
1/7/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALTOONA, AL
Terry G|2020 GMC 1500 Sierra
Confirmed Service Customer
1/7/2026
It was great good people's and service
1/7/2026
Terry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ANNISTON, AL
George K|2024 GMC Yukon
Confirmed Service Customer
1/9/2026
Curtious, helpful, informative, and professional. Provided a loaner vehicle due to excessive time required to correct the problem with my vehicle.
1/9/2026
George, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PIEDMONT, AL
Donny P|2017 GMC Canyon
Confirmed Service Customer
1/12/2026
Truck was repaired in the time it was promised.
1/13/2026
Donny, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
RAINBOW CITY, AL
Jerry F|2020 Buick Envision
Confirmed Service Customer
1/14/2026
excellent service.
1/14/2026
Jerry, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
GADSDEN, AL
Wilma G|2026 Buick Encore GX
Confirmed Sales Customer
1/20/2026
I received excellent help and instructions.
CHRISTOPHER HORSLEY
1/21/2026
Wilma, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BOAZ, AL
Lazzar T|2026 Buick Envista
Confirmed Sales Customer
1/20/2026
Very nice people with a smooth transaction!
WYATT HARRISON
1/21/2026
Thank you so much for your positive comments about Devan Lowe Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
LINCOLN, AL
Deborah E|2026 GMC Terrain
Confirmed Sales Customer
1/23/2026
Daniel Newton was the best! Provided excellent customer service. Thanks to him for his help and taking care and time with me.
DANIEL NEWTON
1/23/2026
Deborah, we're happy you found our staff to be so supportive during your experience here at Devan Lowe Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHSIDE, AL
David H|2017 GMC 1500 Sierra
Confirmed Service Customer
1/21/2026
Great Service
1/22/2026
David, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
GADSDEN, AL
Leigh R|2023 GMC Acadia
Confirmed Service Customer
1/26/2026
routine oil change... prompt and quick service. Everyone very friendly and helpful. thank you
1/27/2026
Leigh, we're happy you found our staff to be so supportive during your experience here at Devan Lowe Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
GADSDEN, AL
Beverly S|2016 GMC Acadia
Confirmed Service Customer
1/29/2026
I went their almost a yr ago for my appointment to service a recall - I left my suv to be done but after they checked it they said they did not have the color needed - my interior is black so it had to be ordered after I have not heard from them in a couple weeks I called and was told it was on back order and again that they would call when part came in - well waited again a couple months and still nothing so I called and talked to dept head and was told again on back order we will call when it comes in . And I waited till last week when I called back after receiving a notice my recall had still nothing been done - got an appointment Tuesday and finally had it done . So why tell a customer they will notify them then not follow thru - the whole process only took about 15-20 minutes and I was out of there
1/29/2026
Beverly, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (256) 399-4843 so we can understand your situation better in order to try and turn your experience around. Thank you, Devan Lowe Buick GMC
SOUTHSIDE, AL
Kathryn B|2024 GMC Acadia
Confirmed Service Customer
1/29/2026
I appreciate the service department folks so much! They go over and above for awesome customer service!
GADSDEN, AL
Michelle S|2026 Buick Enclave
Confirmed Sales Customer
2/2/2026
Great service
CENTRE, AL
Robert R|2025 GMC Sierra 1500
Confirmed Service Customer
2/11/2026
Always Professional..
PIEDMONT, AL
John W|2026 GMC Sierra 1500
Confirmed Service Customer
2/12/2026
Always very friendly and the lounge is so clean
RAINBOW CITY, AL
Charles C|2022 GMC Yukon
Confirmed Service Customer
2/13/2026
Great people. Professional service.
SOUTHSIDE, AL
Brandon S|2024 Chevrolet Colorado
Confirmed Service Customer
2/17/2026
Very busy but still proficient and accommodating
LEESBURG, AL
James B|2015 Chevrolet Equinox
Confirmed Service Customer
2/17/2026
Fast & efficient
GADSDEN, AL
Patricia T|2026 Buick Encore GX
Confirmed Sales Customer
2/17/2026
It was a great experience. Time was not wasted.
BIRMINGHAM, AL
Kristen P|2023 GMC Yukon XL 1500
Confirmed Service Customer
1/30/2026
Great experience!
CENTRE, AL
Margaret W|2019 Buick Enclave
Confirmed Service Customer
1/31/2026
Excellent
CEDAR BLUFF, AL
Esco W|2022 GMC 2500HD Sierra
Confirmed Service Customer
2/4/2026
Great service department and clean bathroom.
GADSDEN, AL
Lisa P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/11/2026
The salesman, Chip, was very helpful and friendly. No one was pushy. Scott and Marty were also helpful in getting our deal done. We love our truck. Highly recommend Devan Lowe
GADSDEN, AL
Tabitha S|2012 GMC Acadia
Confirmed Service Customer
2/17/2026
Everyone was friendly & the wait wasn’t long
CENTRE, AL
Debbie S|2024 Buick Encore GX
Confirmed Service Customer
2/18/2026
Quick and easy.. people are always friendly and helpful
RAINBOW CITY, AL
John W|2026 GMC Sierra 1500
Confirmed Sales Customer
2/20/2026
Awesome experience doing business with Devan Lowe. Daniel Newton is the best.
RAINBOW CITY, AL
Donnie Ray T|2017 Chevrolet Traverse
Confirmed Service Customer
2/20/2026
As always, great people wonderful service
STRAWBERRY PLAINS, TN
James T|2024 GMC Yukon XL 1500
Confirmed Service Customer
2/24/2026
I came from out of town for service. Made an appointment and was treated very courteously by the staff. Devan-Lowe is an excellent dealership! I couldn't have asked for a better experience!
2/27/2026
James, thank you for your kind review; we are happy to pass along your comments to the team here at Devan Lowe Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TUSCALOOSA, AL
Buddy F|2018 Chevrolet Tahoe
Confirmed Service Customer
2/26/2026
we dropped our vehicle off last saturday and have been calling daily to try and find out what is going on and get an updated but each day we have not received a call back. the last two days we were told it was 'being pulled in now' and they would give us a call back and we have still heard nothing. at this point, we are thinking about having the vehicle moved to chevy of gadsden and don't plan on returning for service on either of our chevy's in the future. service here used to be great but something has changed. It shouldn't be too difficult to return a call - especially when we've followed up daily since Monday and it is now Thursday.
RAINBOW CITY, AL
Timothy G|2024 GMC Sierra 1500
Confirmed Service Customer
2/27/2026
Service desk was great
GADSDEN, AL
Kenneth R|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
3/1/2026
Response time was great. Was surprised to get it in and out so soon.
TALLADEGA, AL
Donna K|2024 Buick Envista
Confirmed Service Customer
2/20/2026
Very courteous treatment and very efficient.
RAINBOW CITY, AL
Danny B|2023 GMC Canyon
Confirmed Service Customer
2/21/2026
Had an appointment set for early morning. However, the job wasn't started until after lunch. Installation cost was WAY more than I expected. Finally MY old original part wasn't placed in my vehicle. I had to return the next day to pick it up.
GADSDEN, AL
Russell F|2025 GMC Sierra 1500
Confirmed Service Customer
2/23/2026
It was good
ALEXANDRIA, AL
Barry P|2023 GMC Sierra 2500 HD
Confirmed Service Customer
2/25/2026
Didn’t correct the problem.
TRUSSVILLE, AL
Eric C|2022 GMC Yukon
Confirmed Service Customer
2/25/2026
My GMC vehicle was serviced professionally and on time as usual. An excellent service department.
LEESBURG, AL
Wendell H|2022 GMC 1500 Sierra
Confirmed Service Customer
2/26/2026
I did not have service on 2/25/26 but on 2/4/26 I brought mytruck in because the forward collision light was on. I had had the windshield replaced and thought it needed to be reset. I was told since windshield had been replaced the overhead camera module it was not under warranty(which they would not have known it hade been except i told them this). Your service department tried to charge me over $1000 to replace it. I said I wanted to think about it and went home, Googled the problem, pulled the fuse for the overhead camera replaced it. Light went off,camera started working and has not come back on. I hope I never have to come back to your dealership. I bought my truck new there & was looking to trade also.
GADSDEN, AL
Wilmer W|2023 Buick Encore GX
Confirmed Service Customer
2/26/2026
Great job
GADSDEN, AL
Brenton T|2026 GMC Sierra 1500
Confirmed Sales Customer
2/26/2026
From the moment I was introduced to Chip the entire visit was welcoming and they answered all my questions and concerns, to include the purchase of my new 2026 GMC truck.
GADSDEN, AL
Andrew W|2026 GMC Yukon
Confirmed Sales Customer
3/2/2026
Jacob Thrasher and his leadership ship team are professional and they treated us like family.
JACOB THRASHER
3/4/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BIRMINGHAM, AL
Terrell O|2014 Chevrolet Equinox
Confirmed Service Customer
3/2/2026
Everything was what was expected. I got my vents repaired and they are working just fine now. I do have a problem with my A/C not blowing cool air. It just wants to blow hot air. I will make an apt for service before summer to correct the problem.
RAINBOW CITY, AL
Sandra P|2024 Buick Envista
Confirmed Service Customer
3/3/2026
They not only changed my oil they rotated my tires. I used a coupon and received a great price for everything. They also fixed a problem i had that turned out my key fobs need batteries.
3/5/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
GADSDEN, AL
Darren D|2026 GMC Yukon XL 1500
Confirmed Service Customer
3/8/2026
We have looked at the Suburban type car all the way to Birmingham. We narrowed down that the At4 GMC fit what we needed best. Just in Dealing with the team at Devan Lowe was exceptional.
3/10/2026
Darren, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
GADSDEN, AL
James D|2026 GMC Sierra 1500
Confirmed Sales Customer
3/11/2026
Good friendly good people
CHRISTOPHER HORSLEY
3/11/2026
James, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RAGLAND, AL
Ty W|2026 GMC Sierra 1500
Confirmed Sales Customer
3/11/2026
My salesman did an outstanding job. They were kind thoughtful and professional. They were both highly knowledgeable about the buying process and the many features about my car. This was the smoothest and must pleasurable vehicle purchase ever!
JACOB THRASHER
3/13/2026
We really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
LOCUST GROVE, GA
Virginia C|2026 Buick Envista
Confirmed Sales Customer
3/12/2026
Very hospitable
DANIEL BYNUM
3/14/2026
Virginia, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
OHATCHEE, AL
Terrell O|2014 Chevrolet Equinox
Confirmed Service Customer
3/13/2026
Everything was what was to be expected. I just sat there while my car's AC unit was worked on. I drank two cups of coffee while I waited and watched TV. Then, finally, the bill came and I was out the door.
3/15/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
RAINBOW CITY, AL
Clifton H|2022 Chevrolet Tahoe
Confirmed Service Customer
3/15/2026
Great people to work with
3/17/2026
Clifton, we're happy to hear you had such a great experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
GADSDEN, AL
Lc O|2018 Buick Envision
Confirmed Service Customer
3/23/2026
No nonsense and courteous
3/25/2026
Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
SPRINGVILLE, AL
Andrew B|2026 GMC Yukon XL 1500
Confirmed Sales Customer
3/27/2026
Great Experience
DANIEL BYNUM
3/30/2026
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!
GORDO, AL
Alan R|2022 Buick Envision
Confirmed Service Customer
3/30/2026
Thorough service.
SOUTHSIDE, AL
Martha L|2026 GMC Acadia
Confirmed Sales Customer
3/4/2026
All Devan Lowe’s personnel have always been kind, helpful, and efficient. I am a repeat customer many times over.
CHRISTOPHER HORSLEY
3/6/2026
Martha, thank you so much for your positive comments about Devan Lowe Buick GMC! We look forward to your next visit! Take care!
GUNTERSVILLE, AL
Charley D|2026 GMC Canyon
Confirmed Sales Customer
3/6/2026
This is the second vehicle we have purchased with y'all the last 6 months Chris was our salesman on both purchases he has done a great job helping us through the learning of the electronics on both vehicles thanks Chris for a great job.
CHRISTOPHER WESTEN
3/7/2026
Charley, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHSIDE, AL
Gregory P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
3/10/2026
Sales were great
JACOB THRASHER
3/11/2026
We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
SPRINGVILLE, AL
Jeppy O|2026 GMC Canyon
Confirmed Sales Customer
3/10/2026
Chris Westen is my salesman and I couldn’t ask for anyone better
CHRISTOPHER WESTEN
3/11/2026
We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ODENVILLE, AL
Richard C|2026 GMC Sierra 1500
Confirmed Sales Customer
3/17/2026
Knowledgeable and helpful
DANIEL BYNUM
3/18/2026
Richard, we are so happy to read such a great review about Devan Lowe Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHSIDE, AL
Terri B|2026 Buick Encore GX
Confirmed Sales Customer
3/22/2026
Very pleasant experience. My thanks to Chip Horsley, Marty and Kendall and the whole Devan Lowe team.
CHRISTOPHER HORSLEY
3/25/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
ALTOONA, AL
Tracy H|2026 Buick Envista
Confirmed Sales Customer
3/30/2026
The dealership made is very easy with no pressure. Once we reach a deal the process went smoothly and quickly. Thank you and we will definitely be using this dealership for our future car or truck needs.
PIEDMONT, AL
Jeffrey M|2026 GMC Canyon
Confirmed Sales Customer
4/4/2026
Great experience
MADISON, AL
Gregory N|2010 Buick LACROSSE
Confirmed Service Customer
4/6/2026
Best place to go for all service needs.
MARTHA HEADRICK
4/7/2026
Gregory, thank you so much for your positive comments about Devan Lowe Buick GMC - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PIEDMONT, AL
Charles S|2021 GMC Terrain
Confirmed Service Customer
4/4/2026
They always answers our questions
CENTRE, AL
Holly M|2026 GMC Canyon
Confirmed Sales Customer
4/4/2026
From start to finish, Devan Lowe gave us an amazing deal, and their customer service was better than any we’ve ever experienced. Chris Westen went above and beyond to answer our questions and support us. Thank you!
TUSCALOOSA, AL
DAVID C|2026 GMC Sierra 1500
Confirmed Sales Customer
4/6/2026
I was so impressed when I arrived at the dealership they had my truck parked in front with red carpet laid out at the doors for me to view my purchase. They asked if they could take a picture of me in front of the truck for the website and I told them that would be fine. They drove my old truck to determine how much they would give me for a trade-in for my new vehicle with them. worked on the paperwork and signed the papers. They went over everything with me so I knew what I was signing for my payments. After that, I had a sales person named Chip. Go over everything in the truck with me. He was very patient with me. He helped me set up the apps on my phone cause I could not do it so he asked if he could help me and he did. After everything was set up on the truck to my liking he said I could drive my truck off the lot. I am very pleased. I will be getting another vehicle from them in the future and I was introduced to other people, but I just cannot remember all their names. They were all very friendly. Thank you for my truck.
CHRISTOPHER C
4/7/2026
David, we're happy you found our staff to be so supportive during your experience here at Devan Lowe Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOUNTAIN BROOK, AL
Billy J|2025 GMC Terrain
Confirmed Service Customer
4/6/2026
Never a problem with friendly and respectful staff. Very pleased with every visit.
MARTHA HEADRICK
4/8/2026
Billy, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
ROSSVILLE, GA
PAUL G|2026 GMC Canyon
Confirmed Sales Customer
4/14/2026
We had no intention of purchasing a new Canyon because I already had a 2024 Model, my son had heard me say I wouldn't mind having a different color which he told Chip what I had said. Saturday morning Chip called me to let me know that Devan Lowe had gray Canyon AT4 in stock. Again only going to look at it we arrived a short time later were Jeff the sales manager met us at the door letting us know Chip would be with us ASAP and introduced us to Wyatt who pulled the Canyon up so we could look it over until Chip was free. Needless to say I fell in love with it but being old school i tried not to show it. Chip is like a walking book of knowledge I think on every vehicle on their lot, any and every question I ask him about the Canyon he knew the answer without having to look it up or go ask questions. After a short time later and agreeing on a price we drove the Canyon home.
CHRISTOPHER C
4/15/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
HOKES BLUFF, AL
Edwin C|2013 Buick LaCrosse
Confirmed Service Customer
4/10/2026
The service and repairs that were supposed to take 1 - 2 days wound up being 7 days. Having owned a repair shop myself I know how some things do not work out as expected; but I was very disappointed with the communication about the repair status. I was told that someone would check with the mechanic and callback. Two different times I never heard a word back.
JOHNNY BOLTON
4/11/2026
Edwin, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (256) 399-4843 at your earliest convenience to discuss how we can turn this experience into a positive one.
CENTRE, AL
J D|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
4/11/2026
I think it is bad for your shop to come out and tell your customer that it is going to cost them almost 300 Dollars to change two parking lights. That is what I was told. They said the bumper had to come off to do that a because I have a brush guard on that has to come off also. My truck is a 2014 Chevy Silverado. They explained all of it to me just seems like thier should be a way it could be done without all having to come off. Not mad at anyone because of it just know light bulbs go out fairly often and that is a lot of money to have a light bulb replaced each time. I will stop now. Maybe they can find a way to fix that problem cause I know I am not the only one with a 2014 truck.
MARTHA HEADRICK
4/13/2026
We regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (256) 399-4843.
SOUTHSIDE, AL
HIRAM S|2026 GMC Sierra 1500
Confirmed Sales Customer
4/13/2026
From the moment we drove into the parking lot we were met with smiling faces and welcoming sales representatives. Chip Horsley was very professional and knowledgeable which made shopping for not only one vehicle but two. When we drove away with our new 2026 GMC Sierra truck and our new2026 XT5 Cadillac, we had fallen in love with the entire experience and cannot say enough good things about Chip and the entire team. Chip sat in the truck and the car with us and explained each feature and answered all our questions fully before allowing us to drive away! My wife and I both agree this has been one of the best buying experiences we have ever had. We highly recommend Deban Lowe Inc. to anyone searching for a new vehicle. 5 Stars!!!
CHRISTOPHER C
4/14/2026
Hiram, we're glad to hear you found our staff was so knowledgeable and helpful! Thanks for the recommendation, and have an amazing day!
GUNTERSVILLE, AL
Judy C|2018 Buick Enclave
Confirmed Service Customer
4/14/2026
Always explain situation to me before labor begins. Also very courteous and comfort is front line while waiting.
JOHNNY BOLTON
4/15/2026
Judy, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
GLENCOE, AL
MARK G|2026 GMC Sierra 1500
Confirmed Sales Customer
4/16/2026
Excellent job and I would recommend my friends and family to deal with Devon Lowe GMC
CHRISTOPHER C
4/17/2026
Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
SOUTHSIDE, AL
Crystal B|2022 GMC Canyon
Confirmed Service Customer
4/15/2026
Great service, friendly staff
MARTHA HEADRICK
4/17/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
RAINSVILLE, AL
Ronald D|2020 GMC Canyon
Confirmed Service Customer
4/15/2026
Wait was reasonable.... People were nice.... Answered questions...
MARTHA HEADRICK
4/16/2026
Ronald, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALABASTER, AL
John M|2024 GMC Canyon
Confirmed Service Customer
4/16/2026
Good service
JOHNNY BOLTON
4/17/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RAINBOW CITY, AL
Shirley R|2026 Buick Enclave
Confirmed Service Customer
4/16/2026
Nice friendly employees. They try to keep you informed about the work being done on your vehicle.
JOHNNY BOLTON
4/17/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GLENCOE, AL
Dixie N|2024 Buick Encore GX
Confirmed Service Customer
4/18/2026
I had a 25,000 mile check-up, I waited for my car, and it was a timely and efficient process.
MARTHA HEADRICK
4/20/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GADSDEN, AL
Gloria B|2023 GMC Acadia
Confirmed Service Customer
4/20/2026
The people are good. I was previously having trouble with back up camera working most of time .so they said when replace module for radio and screen would fix camera issue. Well it's back to working most of time. But since car out of warranty, they could not get to do so not do anything about.
MARTHA HEADRICK
4/21/2026
Gloria, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ATTALLA, AL
Herbert R|2024 GMC Sierra 1500
Confirmed Service Customer
4/20/2026
We had a great experience getting our truck serviced. They were on time with our scheduled appointment and we did not have to wait a long time like most other dealerships. Marti in the service department was very pleasant and easy to work with. She was very helpful meeting all our needs and answering all of our questions.
MARTHA HEADRICK
4/21/2026
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
NORTHPORT, AL
James T|2025 GMC Sierra 1500
Confirmed Service Customer
4/22/2026
Timely, professional and cost effective. Could not have asked for a better experience!
SHALIMAR, FL